kwiff: the second counter

One kwiff Account gives access to both sports betting and casino services.

“A.11 The “Services” are the sports betting and casino services provided to you through the App or website.”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Bets and casino wagers are both paid from the funds in the one Account; bonus money sits in a separate bonus balance.

“We will not accept a bet/wager from you unless there are adequate funds in your Account to cover the amount of the bet/wager.”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Kwiff Ltd (Malta) operates sport and casino for GB players as agent under Eaton Gate Gaming Limited's licence.

“For players in Great Britain the Kwiff App or website is operated by Kwiff Ltd (“Kwiff” or “Us” or “We”), a company registered in Malta”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Sports betting plus a 'Casino and Live Casino' segment on the same app and website.

“this article exclusively pertains to the regulations governing the 'Casino and Live Casino' segment of our website.”

Source: kwiff.zendesk.com › … › articles › 20538552046353-Casino-FAQs, read 3 November 2026

Live Casino with live dealer tables; providers named include Evolution Gaming and Pragmatic Live.

“At kwiff, all Live Casino games are sourced from licensed providers.”

Source: kwiff.zendesk.com › … › articles › 20538552046353-Casino-FAQs, read 3 November 2026

Each game's help section shows its paytable and an indication of its Return to Player rate.

“The help section of each game will also contain the applicable paytable for the game as well as an indication of its Return to Player rate.”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Game rules open inside each game via an 'i' or '?' symbol, or 'rules'/'how to play' in the game menu.

“The game rules can be accessed within any game you open. This might be indicated by an "i" symbol or a "?".”

Source: kwiff.zendesk.com › … › articles › 20538552046353-Casino-FAQs, read 3 November 2026

£5 per spin on online slots, with a £2 limit for ages 18-24; applies to reel-based slots only.

“From May 21st, 2025, a £2 limit will be enforced for the 18-24 age group, while the £5 limit will remain for those aged 25 and over.”

Source: kwiff.zendesk.com › … › articles › 34079943063185-Casino-Stake-Limit-UK-Gambling-Commission-Changes, read 3 November 2026

Section 'J. Casino' of the Terms & Conditions, which also points to 'Casino Rules and Limits'.

“J.1 In addition to these terms and conditions, each Casino game offered via the service has its own individual rules which you are bound by when playing the game.”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

£10 minimum deposit by debit card, Apple Pay, Revolut or Pay By Bank.

“The minimum deposit is £10 .”

Source: kwiff.zendesk.com › … › articles › 360002361218-How-do-I-make-a-deposit, read 3 November 2026

£10 minimum withdrawal.

“The minimum withdrawal amount is £/€10 (ten).”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Most withdrawals complete in under 30 minutes; extra checks aimed within 24 hours; contact support if pending over 24 hours.

“Most withdrawals are completed in under 30 minutes , so you can access your funds as quickly as possible.”

Source: kwiff.zendesk.com › … › articles › 360002360198-When-will-I-receive-my-withdrawal, read 3 November 2026

The terms let kwiff deduct reasonable bank charges or administrative costs on deposits and withdrawals; £5 monthly fee on dormant accounts.

“to pay reasonable bank charges or administrative costs incurred in relation to deposits received and/or funds withdrawn;”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Credit and prepaid cards are not accepted.

“Please note that we do not accept credit or prepaid cards.”

Source: kwiff.zendesk.com › … › articles › 360002360098--What-payment-methods-are-available-for-deposits-and-withdrawals, read 3 November 2026

Deposit and loss limits over 24h, 7 days or 30 days apply to the whole kwiff account, not per product.

“The deposit limit facility allows you set limits on the maximum amount you are able to deposit in your kwiff account over periods of 24h, 7 days or 30 days.”

Source: kwiff.zendesk.com › … › articles › 360018907718-Setting-Deposit-Limits, read 3 November 2026

Time-out from 24 hours to 6 weeks blocks the whole account; a separate Product Opt-out covers single products.

“temporary time out facility for periods of 24 hours, one week, one month or such other period as you may reasonably request, up to a maximum of 6 weeks.”

Source: corporate.kwiff.com › terms-conditions, read 3 November 2026

Self-exclusion of 6 months to 5 years closes the whole account; GAMSTOP is named on the same page.

“When you self-exclude, you account is immediately closed and will not be reinstated automatically at the end of the selected period.”

Source: corporate.kwiff.com › responsible-gambling, read 3 November 2026

Product Restriction: block Sports or Casino on the account from 'My Account' - 'Staying in Control'.

“A customer has the option to restrict access to Sports or Casino should they wish to do so.”

Source: kwiff.zendesk.com › … › articles › 360019820158-Product-Restriction, read 3 November 2026

Reality Check reminders show how long you have been playing and need a response before they close.

“Reality Checks allows you to manage your gambling and set time lapse reminders showing how long you have been playing.”

Source: kwiff.zendesk.com › … › articles › 360019624657-Reality-Check, read 3 November 2026

Live Chat with the Customer Experience Team, plus email help@kwiff.com; hours not stated.

“please contact our Customer Experience Team via Live Chat, and we'll be happy to help.”

Source: kwiff.zendesk.com › … › articles › 49112521931537-I-can-t-add-a-new-payment-method-to-deposit-What-should-I-do, read 3 November 2026

Complaints via the app or help@kwiff.com; resolution aimed within 8 weeks of receiving all information.

“In all cases we will endeavour to resolve the matter within 8 weeks from the point at which we have been supplied by you with all relevant information.”

Source: corporate.kwiff.com › complaints-procedure, read 3 November 2026

eCogra is the ADR entity for Great Britain.

“Our Alternative Dispute Resolution entity in Great Britain is eCogra.”

Source: corporate.kwiff.com › complaints-procedure, read 3 November 2026