Ladbrokes: the second counter

One Ladbrokes account per customer holds both a Sports wallet and a Gaming wallet.

“Your funds are perfectly safe. They will still be credited to your account, just in the other wallet.”

Source: help.ladbrokes.com › … › payments › wallet-faq, read 3 November 2026

Sport and gaming balances are separate wallets; money moves between them by transfer once the account is verified.

“Because they are […], the money you have in one wallet won't automatically show up or be available in the other.”

Source: help.ladbrokes.com › … › payments › wallet-faq, read 3 November 2026

LC International Limited, registered in Gibraltar, for all products; Gambling Commission account no. 54743.

“2.1 The Terms of Use are agreed between you and LC International Limited, a company registered in Gibraltar with registered company number 46808”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

Bingo, Casino, Games, Live Casino, Virtuals and Poker on the same account; the Gaming wallet covers Casino, Slots and Bingo.

“Bingo, Casino, Games, Live Casino, Virtuals - £250,000”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

Live Casino; the Terms refer to rules of each live casino game.

“the rules of each individual casino, live casino or lottery game you play (such rules being accessible from the menu of each product once opened)”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

RTP is shown in each game's help file or game rules (cog or ? icon); a help page explains RTP.

“You can find the RTP in the help file, or game rules of each game.”

Source: help.ladbrokes.com › … › casino-help › rtp, read 3 November 2026

In-game instructions with rules, pay table and RTP open from the help icon in each game.

“Once inside the game, a Player can view the in-game instructions by clicking on the available help icon.”

Source: help.ladbrokes.com › … › general › general-information, read 3 November 2026

Not confirmed from a GB page we could read on 3 November 2026.

Not confirmed from a GB page we could read on 3 November 2026.

Not confirmed from a GB page we could read on 3 November 2026.

Fast Bank Transfer: 5 GBP minimum; other methods show their minimum in the Withdrawals section of the account.

“The minimum withdrawal amount that you can withdraw via Fast Bank Transfer is 5 GBP equivalent and the maximum withdrawal amount is 250000 GBP equivalent.”

Source: help.ladbrokes.com › … › payment-methods › fast-bank-transfer, read 3 November 2026

Internal review takes up to about 24 hours, Monday to Friday; after that, from the same day up to five banking days depending on the method.

“All withdrawals are first approved by our internal review team, which takes approximately up to 24 hours (Monday to Friday).”

Source: help.ladbrokes.com › … › payments › payment-withdraw-request, read 3 November 2026

No withdrawal fees and no fees for processing deposits; third-party processors may charge; £3 monthly fee on inactive accounts.

“Ladbrokes does not charge any withdrawal fees.”

Source: help.ladbrokes.com › … › payments › payment-withdraw-fee, read 3 November 2026

Credit and company cards cannot be used, including through e-wallets funded by them.

“9.5 You may not use a credit card or company card to deposit funds into your Account.”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

Daily, weekly and/or monthly deposit limits; the pages do not say whether one limit spans the Sports and Gaming wallets.

“Deposit Limits allow you to cap your spending by limiting the amount of money you can deposit into your account on a daily, weekly and/or monthly basis.”

Source: help.ladbrokes.com › … › deposit-limits › amount-of-deposit_uk, read 3 November 2026

Time-out for a set duration from the Self-Exclusion page; Service Closure can also close single products for a set time.

“Initiate a time-out for a definite duration: if you select a time-out, your account will be automatically reopened at the end of this duration.”

Source: help.ladbrokes.com › … › closing-opening › closing-blocking-account, read 3 November 2026

Self-exclusion of at least six months closes the account; can be extended to all Entain brands; GAMSTOP registration stated.

“(i) implement or extend your self-exclusion in respect of your Account with us only; or (ii) apply your self-exclusion to all the Brands run by the Entain Group.”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

Service Closure page closes one or more products, for a set or indefinite time; 24-hour cool-off before reopening in the UK.

“In this page, you are able to close one or more products, or your account, with the following options:”

Source: help.ladbrokes.com › … › closing-opening › closing-blocking-account, read 3 November 2026

Not confirmed from a GB page we could read on 3 November 2026.

Live chat and email; hours not stated.

“Our customer service advisors are always available to you via live chat and email.”

Source: help.ladbrokes.com › … › general › healthybetting, read 3 November 2026

Acknowledgement within 24 hours; final position by email within eight weeks for UK players.

“The final position will be provided via email within eight weeks from the time it was received, unless you fail to engage with the complaints process in a timely manner.”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026

IBAS for customers in the United Kingdom.

“25.9.1 You may escalate the matter externally to IBAS.”

Source: help.ladbrokes.com › … › general-terms-and-conditions › general-uk, read 3 November 2026